Why Open-Plan Offices Aren't Working – and What to Do About It

By: Michael McQueen

Recent decades have seen scores of offices embrace an open-plan format – as many as 70% of all workplaces.

The rationale for doing away with doors and walls was clear: by bringing down the barriers that divided us, greater collaboration, communication and cohesion would result. In addition, a more flexible and fluid office layout would suit an increasingly mobile and transient workplace.

Or so we thought.

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