The Madness of the Unforgiving Crowds

By: Stephen McAlpine

Our culture has a problem with forgiveness.  We live in a post-forgiveness world.  And it’s going to get brutal and cold if the trend continues.  And it is trending.  That’s the precise word for it, because all of the tools are available to unforgiveness to ensure it does.

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How Automation Will Serve Us Well

By: Michael McQueen

Imagine a world where you enter a retail store and are instantly identified by your mobile phone. Your preferences, credit card details and buying history are immediately recognised along with your identity and from that moment on, the entire in-store experience is customised to your needs and desires.

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