High-Performance Habits

By: Dr Justin Coulson

“I need a volunteer!” is always a statement that guarantees most people will suddenly stare at their shoes or the ceiling. But when I add the statement “And they need to be the fittest and healthiest human specimen in the room”, most people feel immediately safe. “I’m off the hook,” they think as they immediately scan the room for someone to dob in.

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3 Keys to Identifying Friction in Business

By: Michael McQueen

Nothing turns a customer off more than friction. In fact, nothing turns an employee off more than friction either. If businesses are to remain indisruptible in the years to come, identifying friction is paramount, so here are 3 key questions to help you find it.

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