The Vocabulary of the Persuasive Leader

By: Michael McQueen

In the mid-1800s, vast tracts of land in central Australia were granted to immigrants who had, in many cases, just arrived from Europe. These farmers and pastoralists found themselves with a challenge – they were now in control of expanses of land that were, in some cases, almost as large as the countries they had just come from.

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Focusing on Friction

By: Michael McQueen

Innovation is often thought of in terms of creation and invention – coming up with new ideas and new solutions. However, working with clients in recent months I have discovered that often the most powerful forms of innovation are more subtle.

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Why Open-Plan Offices Aren't Working – and What to Do About It

By: Michael McQueen

Recent decades have seen scores of offices embrace an open-plan format – as many as 70% of all workplaces.

The rationale for doing away with doors and walls was clear: by bringing down the barriers that divided us, greater collaboration, communication and cohesion would result. In addition, a more flexible and fluid office layout would suit an increasingly mobile and transient workplace.

Or so we thought.

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